The medical technology industry faces complex challenges: strict regulatory requirements, growing product and variant diversity, and the need for efficient, transparent, and traceable processes — especially in the after-sales sector. For equipment manufacturers and laboratory suppliers, automated and GxP-validated service processes are key to meeting the highest standards of precision, compliance, and efficiency. Fully digital processes ensure product quality, safety, and compliance by providing documented and traceable workflows that reliably meet regulatory requirements and sustainably minimize risks.

proaxia solutions

With our specialized solution portfolio, we help medical technology companies meet these demanding requirements safely and with a future-oriented approach. End-to-end digital processes, integrated quality and service solutions, and seamless integration into SAP S/4HANA Service, Service Cloud, and Field Service Management provide the foundation for compliance, transparency, and sustainability. Our proaxia extensions accelerate implementation and enable audit-proof, efficient, and competitive service processes — even with high product diversity across devices, calibrations, and instruments.